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Totalmobile Acquires of Lone Worker and Workforce Rostering Companies to Strengthen Position in Field Service Management Software Solutions
Tuesday 07 July 2020

UK-based, field service management software company Totalmobile has acquired UK-based Lone Worker Solutions and Software Enterprises (a/k/a Global Rostering System-GRS) to expand capability and scale to field service management software solutions, the company said.


Terms of the transaction were not disclosed.


The lone worker technology provided by LWS is currently being used by over 70,000 field-based workers. LWS provides access to safety alerts, status updates and locational information to support staff who are operating in high risk environments or undertaking sensitive activities.


The software is also used to support employee wellbeing and provide compliance assurance across a diverse range of enterprise level customers including Network Rail, Mitie and Centrica.


GRS enables organisations to build efficient staff rosters, that ensure the right staff, with the appropriate skills are assigned to the required locations and shifts.

Its solutions, which are currently being used to roster over 100,000 Emergency Services field-workers in the UK, also enhances the management of timesheet, absence and sickness, thus enabling increases in workforce capacity and efficiency.


The technologies provided by LWS and GRS will be rebranded and launched as Totalmobile's Protect (lone worker) and Organise (mobile worker rostering) products.


Both Protect and Organise will be integrated into the organisation's comprehensive suite of SaaS Field Service Management products, which span mobile working (Mobilise), workforce scheduling (Optimise), job management (Connect), data analytics (Insight) and IoT (Sense).


The addition of these new products into the Totalmobile product offering fits with Totalmobile's strategy to strengthen its Field Service Management position within the UK's Public Services, Housing, Property and Facilities Management, Infrastructure, Transport and Logistics sectors.


Totalmobile offers field service and mobile workforce management technology, helping organisations deliver more service, of the highest quality and at reduced cost.
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Date Published: 07/07/2020

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